Shipping policy

SHIPPING

All our products are in stock and shipped the same day (Monday to Friday until 12pm, excluding public holidays).

SHIPPING RATES & DELIVERY TIMES

METROPOLITAN FRANCE
€3.90 — Collection point · 48h (free from €39)
€6.90 — Standard home delivery · 48h (free from €75)
€9.90 — Express home delivery · 24h

GERMANY, BELGIUM, THE NETHERLANDS, LUXEMBOURG
€4.90 — Collection point · 2–3 days (free from €49)
€6.90 — Home delivery · 2–3 days (free from €75)

PORTUGAL, SPAIN
€6.90 — Collection point · 2–3 days (free from €99)
€9.90 — Home delivery · 2–3 days (free from €99)

AUSTRIA, DENMARK, FINLAND, GREECE, IRELAND, ITALY, SWEDEN
€9.90 — Home delivery · 3–5 days (free from €99)

UNITED KINGDOM, BULGARIA, CROATIA, ESTONIA, HUNGARY, LATVIA, LITHUANIA, POLAND, CZECH REPUBLIC, ROMANIA, SLOVAKIA, SLOVENIA, LIECHTENSTEIN, NORWAY, SWITZERLAND
€15.00 — Home delivery · 3–5 days (free from €149)

GUADELOUPE, FRENCH GUIANA, RÉUNION, MARTINIQUE, MAYOTTE
€25.00 — Home delivery · 4–6 days

Estimated delivery times in business days from the date of shipment.

PARCEL TRACKING

Your tracking link is available in your shipping confirmation email or in your customer account. The first update may take up to 24 hours. If there is no update within 5 days, please contact our customer service.
Status "Delivered"
Please check whether the parcel was left with a neighbour or in a safe place at your address. If not, and you have not received your parcel within one week of the shipping date, please contact our customer service.
Any parcel left uncollected at a collection point within the required timeframe will incur a €3 return fee.