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Frequently Asked Questions

What is SantEnt's background?
- Established in 1977 by Late Om Prakash Bhandari with 20+ years of experience as the Procurement Head of bearings for a top Indian conglomerate
- Our current management from 2nd & 3rd generations of the family have Engineering and MBA education from the top institutions of India
- We are a team of 15 professionals today looking after various functions
- Our customers love us for genuine products, timely deliveries, personalised service and rock-bottom pricing with almost 5 decades of experience in the bearings and power transmission industry
Is SantEnt authorised in all the products listed here?
- We are Authorised Industrial Distributors of Schaeffler, FAG, INA, FYH and Optibelt
- Apart from these, we have customer specific authorisation for most of the premium brands
- Even in cases where we are not authorised, we have a robust and global sourcing network spread over 50 countries from where we are able to arrange products within 4-5 working days
- We have wide and repeat customer base for the following brands:
  - Timken, Dodge, Nadella, Gamet, Ezo, Bosch-Rexroth, NSK, RHP, SKF, Beco, IBC, Bower, Link-Belt and GRW
What about the originality and warranty on the products?
- With almost 5 decades of experience in the market, SantEnt's customers know and vouch for the fact that SantEnt is engaged only in the trade of 100% Genuine and Unused Products
- However, in case you have any concerns about our claim, please ask us for 'Product Pictures' and 'Customer References' prior to ordering, and we won't disappoint :)
- We offer a limited warranty against manufacturing defects of the products supplied so that there's one less thing for you to worry about
I have some technical queries or requests, who should I ask?
Does SantEnt offer global shipping?